There are several signs that will show if your roof needs replacement or repairs, even before you have a leaky roof. Look for curling or cracked (buckling) shingles, severe granular loss or patches where you can see the black asphalt or fibreglass below. It may be best to call out a contractor and they can assess the severity and share any photos with you if your roof is difficult for you to access.

One very common problem, specifically with large hail storm events. There will be trades people coming from out of province. It is likely that they do not have an office and may not be properly bonded and insured for our province . Worse, it's possible that once the work is completed, they may not be around when you have any warranty issues.When planning a major exterior renovation, you’ve probably heard the term General Contractor come up. Most simply put, a general contractor is the person in charge of getting your project done. Hiring a general contractor will ensure that the proper trades are hired and the work gets done. General contractors know how to hire, coordinate and schedule all the subcontractors, so you don’t have to. They also have an advantage over the average homeowner because they know pricing and good quality work when they see it. As a certified general contractor, we will provide all this and more.

At SHIELD we stand behind our work, and offer a Lifetime Workmanship Warranty. We will process all appropriate documents to the manufacturers on your behalf, to register the materials for warranty. We have a service team which will respond to all types of issues, based on our scope of work and workmanship. We will determine the best course of action to remedy the issue and complete the correction. You can count on us to be there in year 1, or year 20 and beyond, to ensure your roofing and siding are taken care of. We are always happy to answer any questions or concerns you may have at any time.

After the storm, when it is safe to do so, carefully walk around your property and try to identify damages from ground level. Inspect the windows, siding, vehicles. If you notice damage to vehicles, chances are there is damage to your roof as well. Once you have documented the damages, call your insurance company to open a claim. Then contact Shield Roofing & Exteriors and we can send out our estimator to do a thorough inspection of your property at no cost to you.

A proper inspection should take around 45 minutes and must involve the inspector spending at least 15-20 minutes on your roof. Our inspectors are trained to be very thorough and ensure every damage point is noted. When we submit our inspections, they will be to bring your home back to 100%. We assist many clients in getting our scope of work approved, as our inspectors take verifying photos and have many years of experience.

No. At the end of the day, the choice of who you want to complete repairs on your home is up to you. Choosing your own contractor is beneficial for you the homeowner, because they will be working directly for you. When you use a preferred contractor, it is likely they are going to come in and do the work the insurance company has laid out. SHIELD makes sure that the job is done right and strive to make you the customer satisfied with the repairs. We offer options that will increase the value of your home as well!

The decision is up to you; however, we would strongly urge you to not delay. If you are able to get a contractor to complete repairs to your home before winter, that is highly recommended. Hail damage to your roof can allow water penetration into your home, and with the freeze/thaw cycles that we get in Alberta, there is potential for further damage to the interior of your home. At Shield, we can generally be on site within 30 days from the client's acceptance of our contract.

The estimate we provide is as accurate as possible, based on the material and application method chosen. Sometimes amendments are needed during the construction stage to ensure a quality roof system is applied. The most common additional cost is rotted sheathing found during tear off is an example of something that is not always apparent during an initial estimate. With all amendments, the homeowner will be made aware as soon as possible.

Usually yes — dented eavestroughs, downspouts, and damaged fascia are commonly part of a hail claim, subject to your deductible, and they're often claimed together with roof and siding damage from the same storm. Our free assessment documents every dent so nothing gets missed. See our insurance claims page for how the process works.

Honestly — usually not. Soffits sit tucked under your eaves, protected from most hail angles, so they rarely take storm damage and typically aren't part of a claim. If yours are dated or you'd like them to match a new exterior, we're happy to replace them as an upgrade — and doing it while crews are already on site is the most economical way.

Fascia is the board that caps your roof edge and carries your eavestroughs — when it rots or fails, gutters sag, water gets behind, and the damage spreads to places that cost far more to fix. Aluminum fascia seals and finishes that edge with essentially no maintenance. On insurance claims, damaged fascia is covered — our documentation identifies exactly which pieces qualify.

It's custom-bent aluminum, formed to wrap the exposed wood on your home — window and door frames, porch columns, trim boards, and other details. Bare or painted wood in those spots needs scraping and repainting every few years and rots where water finds it; cladding seals it in a maintenance-free metal skin, colour-matched to your exterior, so the crisp look lasts. It's also a genuinely specialized trade: every piece is measured and bent on-site with a metal brake to fit your home's exact profiles, and the difference between tight, crisp capping and wavy, gapping metal is entirely in the hands doing the bending. If you've admired a home where every edge and column looks perfectly finished, you were probably looking at good capping work.

It depends on the cause: overflowing can mean clogging, insufficient slope, undersized troughs for your roof area, or too few downspouts. We'll diagnose it honestly — sometimes the fix is a re-slope or an added downspout rather than full replacement.

Yes — aluminum eavestrough, soffit, and fascia come in a wide colour range, and matching (or deliberately contrasting) your siding and trim is part of every quote. Dark fascia with light soffit, tone-on-tone, or a statement colour like the burgundy package in our photos — bring your vision or ask to see samples.

Constantly — metals are usually the finishing phase of a roof or siding project, and bundling them means one mobilization, one colour plan, and a lower combined price than doing each separately. If your roof or siding is on the list too, start with our roofing or siding pages and we'll scope the whole exterior together.