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HAIL DAMAGE & INSURANCE CLAIMS

Hail damage? We'll handle the claim with you.

Free damage assessment · Xactimate certified · We work with all major insurers

Calgary's hail claim specialists

Shield Roofing & Exteriors is a Calgary roofing and exteriors company specializing in hail damage restoration. When a storm hits, we inspect and document your damage for free, prepare an Xactimate-certified estimate in the exact format your insurance company uses, and restore your roof, siding, and eavestroughs — backed by our lifetime workmanship warranty. We've helped homeowners across Calgary, Airdrie, Cochrane, and Okotoks navigate hail claims from first inspection to final shingle.

HOW IT WORKS

Your claim, step by step

1

Free damage assessment

We inspect your roof, siding, and gutters and photo-document every point of damage, building the complete evidence package your claim will rest on. No cost, no obligation.

2

Scope review and work agreement

Our representative sits down with you to walk through the full scope of work — exactly what needs repair, and what we'll submit on your behalf. Once you're comfortable, we sign the work agreement so your claim is backed by a committed contractor with real scope and pricing behind it.

3

We submit to your insurer

Your complete damage package — photos, documentation, and our Xactimate scope of work in the same estimating format your insurer uses — goes directly to your insurance company. We handle the adjuster correspondence from there, so nothing gets missed or undervalued and you're not stuck playing middleman.

4

Approval and materials

Once your claim is approved, you choose your colours and materials. Most of our clients upgrade to Class 4 impact-resistant shingles — better protection before the next storm.

5

Restoration

Our crews complete your roof, siding, and eavestrough work, clean the site thoroughly, and back everything with our lifetime workmanship warranty.

Why homeowners bring their claims to Shield Exteriors

Xactimate certified.

Xactimate is the estimating software most Alberta and Canadian insurance companies use to price restoration work. Because our estimates are prepared in the same system, with the same regional pricing, your insurer can review our scope of work line by line — which means fewer disputes, less back-and-forth, and a claim that moves faster.

We work with all major insurance companies

Allstate, Aviva, Belair, Canadian Direct, Co-operators, Intact, Economical, TD, Travellers, Wawanesa, and more. We've handled claims with all of them, and we know what each one expects to see in a damage package.

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Financing available

A hail claim usually leaves you covering your deductible, plus any upgrades you choose beyond the insurance scope. If that's a strain, financing through Financeit lets you spread the cost over manageable payments, on approved credit. We are also accepting Visa and Mastercard

Lifetime workmanship warranty

Every restoration we complete is backed by our lifetime workmanship warranty — if our installation work is ever the problem, we make it right. That warranty stays with your home long after the claim is closed.

BBB accredited (A+) and provincially licensed

We hold an A+ rating as an accredited business with the Better Business Bureau and are provincially licensed in Alberta (prepaid contractor license #353640) — so you can verify exactly who you're dealing with before we ever set foot on your roof.

Before & after: hail restorations

Before

After

"The work crews assigned to actually do the physical work did an amazing job and our home now looks better than prior to the storm. My insurance company was impressed with Nathan's detailed and photo assessment of the damage and settled my claim 100% as presented by Shield. The Shield team exceeded all of my expectations and then some."

— Gerry

"They guided us through the entire process, providing documented evidence to insurance and handling the extensive back-and-forth… making a complex situation much easier to navigate."

— V.P.

Hail claim questions, answered

Storm came through? Don't face the claim alone.

Free assessments across Calgary and area 

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